환불 정책
NO REFUNDS or EXCHANGES ON THE FOLLOWING:
1. Gift cards
2. All Cosmetics
3. All Skin Care
4. All Wigs
5. Some health and personal care items
6. On Sale/Discounted items
7. Reservations or Bookings
We have a 10-day return policy, which means you have 10 days after receiving your item to request a return. If 10 days have gone by since your purchase, unfortunately we can’t offer you a Store Credit.
To be eligible for a return, your item must be in the same condition that you received it, undamaged, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at sales@thepinkmakeupbox.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at sales@thepinkmakeupbox.com
Damages and issues
There are certain situations where only partial refunds are granted (if applicable).
Any item not in its original condition, is damaged or missing parts for reasons NOT due to our error.
Any item that is returned more than 10 days after delivery
Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items), and personal care goods (such as beauty products & Cosmetics). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on Sale items or items purchased in a Mystery or Vip Box.
Additional non-returnable items:
Gift cards
All Cosmetics
Skin Care
Wigs
Some health and personal care items
Reservations / Bookings
Exchanges
NO EXCHANGES.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
All Booth rentals are Final -- No REFUNDS or rescheduling if you miss your appointment!
Please do not Reserve with us if you are not absolutely able to make your reservation.
We are not responsible for any lost or stolen goods while occupying the space provided.
We encourage all vendors to also do their own promoting to help get foot traffic in the door. We do not guarantee sales. All Booked Reservations are NonRefundable regardless of the event sales outcome.
Follow us on Facebook.
Here is the link: https://www.facebook.com/DaizyKatCosmetics